7B.AU & RickyBrowne.com policies cover the practical bits behind Ricky Browne's apps, websites, products, and services: privacy, terms, refunds, and how support is handled.
Ricky Browne Policies & Terms
Includes all Ricky Browne tools and websites: 7B.AU and subdomains, rickybrowne/.com/com.au/.au and subdomains, freewriter.app and subdomains, levelupatlife.com and subdomains. All owned and managed by Ricky Nolan Browne, trading as Ricky Browne (Sole Trader - ABN: 580 300 950 25).
1. Returns & Refunds Policy
We aim to be fair, transparent, and practical for both customers and our business.
Digital Products (downloads, ebooks, PDFs, software)
Refunds are handled case by case. We may issue a refund when:
- You accidentally purchased the same product more than once.
- You experience a technical issue we cannot resolve.
- The product does not meet reasonable expectations and you contact us within 14 days.
We may decline a digital refund when:
- The product has been downloaded, accessed, or used extensively.
- The request is made after 14 days.
- There is evidence of abuse or bad faith.
Physical Products (books, cards, print packs)
Returns are accepted within 30 days of delivery when:
- The item is damaged or defective.
- The wrong item was received.
- You are unsatisfied and the item is unused and in original condition.
Return shipping is the customer's responsibility unless the item is faulty or incorrect.
Services (coaching, consults, workshops)
- Cancellations up to 24 hours before the session: full refund or reschedule.
- Cancellations inside 24 hours and no-shows: non-refundable.
- If unsatisfied, contact us within 7 days and we will work to resolve it, including partial or full refund where appropriate.
To request a refund or return: support@rickybrowne.com
Include purchase email, order details/receipt, and reason for request. We aim to respond within 3 business days.
2. Terms of Service
By purchasing, accessing, or using products and services from Ricky Browne websites, you agree to these terms.
Products & Services
Offerings include digital products, physical products, and time-based services. Check each listing for delivery and usage details.
Payments
Payments are processed via Paypal or listed payment processors. Prices are shown in AUD unless stated otherwise.
Delivery & Access
- Digital products are delivered by download link or email.
- Physical goods are shipped with estimated delivery windows shown on product pages.
- Services are delivered as described on the relevant booking or information pages.
Refunds
See the Returns & Refunds Policy above.
Personal Use
Digital content is for personal, non-commercial use unless explicit licensing states otherwise.
Coaching Disclaimer
Coaching or mindset services are not medical, legal, psychological, or financial advice.
Intellectual Property
Site content, products, and branding are the intellectual property of Ricky Browne unless otherwise credited.
Changes to Terms
These terms may be updated at any time. Continued use of the site means you accept the updated terms.
3. Privacy Policy
We are committed to protecting your personal information.
Information Collected
- Email address, name, and order details when you purchase, subscribe, or contact us.
- Anonymous analytics and usage data.
Payment details are handled by payment processors and are not stored directly by us.
How Information Is Used
- Deliver products and services.
- Send confirmations and updates.
- Provide customer support.
- Send occasional email updates (unsubscribe available at any time).
Cookies & Analytics
Ricky Browne uses Google Analytics only after you accept analytics on the site. Your choice is saved in your browser using localStorage so the same preference applies as you move between pages on Ricky Browne. You can change this choice later using the Privacy button shown on the site.
Analytics is used to understand which pages, tools, posts, and apps are useful, and to improve site performance and user experience. If you decline analytics, Google Analytics is not loaded for your visit.
Email Subscribers
Ricky Browne collects names & emails for distribution purposes. These details will not be sold on at any stage, or shared publicly.
Your Rights
You can request access, correction, or deletion of your personal information by contacting us.
Contact
support@rickybrowne.com
4. Apps Privacy Policy
This section applies to Level Up Meditator, Level Up Guide, and Gym Bud.
Information Collected
These apps do not require accounts. Anonymous analytics may be collected to improve performance and usability.
Local Storage
App settings are stored locally on your device and are not sent to external services by default.
Third-Party Analytics
Google Analytics may collect anonymous device and usage patterns. See Google policies for details.
Your Control
You can clear local storage or remove the app to delete local app data. Analytics controls may also be managed through device/browser privacy settings.
Policy Changes
This policy may be updated over time. Continued use after updates means you accept the revised policy.
Contact
support@rickybrowne.com