7B.AU & RickyBrowne.com policies cover the practical bits behind Ricky Browne's apps, websites, products, and services: privacy, terms, refunds, and how support is handled.
Ricky Browne Policies & Terms
Includes all Ricky Browne tools and websites: 7B.AU and subdomains, rickybrowne/.com/com.au/.au and subdomains, freewriter.app and subdomains, levelupatlife.com and subdomains. All owned and managed by Ricky Nolan Browne, trading as Ricky Browne (Sole Trader - ABN: 580 300 950 25).
1. Returns & Refunds Policy
We aim to be fair, transparent, and practical for both customers and our business.
Digital Products (downloads, ebooks, PDFs, software)
Refunds are handled case by case. We may issue a refund when:
- You accidentally purchased the same product more than once.
- You experience a technical issue we cannot resolve.
- The product does not meet reasonable expectations and you contact us within 14 days.
We may decline a digital refund when:
- The product has been downloaded, accessed, or used extensively.
- The request is made after 14 days.
- There is evidence of abuse or bad faith.
Physical Products (books, cards, print packs)
Returns are accepted within 30 days of delivery when:
- The item is damaged or defective.
- The wrong item was received.
- You are unsatisfied and the item is unused and in original condition.
Return shipping is the customer's responsibility unless the item is faulty or incorrect.
Services (coaching, consults, workshops)
- Cancellations up to 24 hours before the session: full refund or reschedule.
- Cancellations inside 24 hours and no-shows: non-refundable.
- If unsatisfied, contact us within 7 days and we will work to resolve it, including partial or full refund where appropriate.
To request a refund or return: support@rickybrowne.com
Include purchase email, order details/receipt, and reason for request. We aim to respond within 3 business days.
2. Subscription & Recurring Payment Terms
Some Ricky Browne apps, tools, and services may offer paid monthly subscriptions. Subscriptions may unlock extra features, premium tools, freemium modal upgrades, increased limits, cloud backup options, or other subscriber-only functionality.
Recurring Billing
- Subscriptions are billed monthly on a recurring basis until cancelled.
- Payments are processed securely through Stripe or another listed payment processor.
- By subscribing, you authorise the payment processor to charge your selected payment method each billing period.
- Prices, inclusions, and billing periods are shown at the point of purchase or subscription.
Cancellation
You may cancel your subscription at any time. Cancellation stops future recurring charges, but it does not automatically refund past charges or the current billing period unless required by law or approved case by case.
If you have trouble cancelling, contact support@rickybrowne.com and include the email address used for the subscription.
Access After Cancellation
After cancellation, paid features may remain available until the end of the current paid billing period. When that period ends, access may revert to the free version or be removed.
Failed Payments
If a recurring payment fails, access to paid features may be paused, reduced, or cancelled until payment is successfully processed.
3. Terms of Service
By purchasing, accessing, or using products and services from Ricky Browne websites, you agree to these terms.
Products & Services
Offerings include digital products, physical products, time-based services, free tools, freemium tools, paid subscriptions, app features, and cloud-enabled services. Check each listing, app screen, or checkout page for delivery, access, and usage details.
Payments
Payments are processed via Stripe, PayPal, or listed payment processors. Prices are shown in AUD unless stated otherwise. Subscription products may renew automatically until cancelled.
Delivery & Access
- Digital products are delivered by download link or email.
- Physical goods are shipped with estimated delivery windows shown on product pages.
- Services are delivered as described on the relevant booking or information pages.
- App subscriptions and premium features are provided through the relevant app, website, account, or payment processor access system.
Refunds
See the Returns & Refunds Policy above.
Personal Use
Digital content is for personal, non-commercial use unless explicit licensing states otherwise.
Coaching Disclaimer
Coaching or mindset services are not medical, legal, psychological, or financial advice.
Data, Backups & Cloud Services
You are responsible for keeping your own manual backups of any important notes, writing, files, app data, settings, exports, or other content you create or store using Ricky Browne tools. Cloud features are provided as a convenience and should not be treated as your only backup method.
To the maximum extent permitted by law, Ricky Browne is not responsible for loss, corruption, deletion, sync failure, account lockout, accidental overwrite, device failure, third-party outage, or inability to recover data. You should use all available backup methods, including manual export, device backup, and any cloud or third-party backup options available to you.
Intellectual Property
Site content, products, and branding are the intellectual property of Ricky Browne unless otherwise credited.
Changes to Terms
These terms may be updated at any time. Continued use of the site means you accept the updated terms.
4. Privacy Policy
We are committed to protecting your personal information.
Information Collected
- Email address, name, and order details when you purchase, subscribe, or contact us.
- Anonymous analytics and usage data.
- Subscription status, payment processor customer identifiers, and transaction records needed to manage paid access.
- App data, settings, backup data, sync metadata, or account-related records where cloud-enabled features are used.
Payment card details are handled by payment processors such as Stripe and are not stored directly by us.
How Information Is Used
- Deliver products and services.
- Manage subscriptions, recurring billing, cancellations, and paid feature access.
- Send confirmations and updates.
- Provide customer support.
- Provide cloud backup, sync, restore, and account-related app features where enabled.
- Send occasional email updates (unsubscribe available at any time).
Cookies & Analytics
Ricky Browne uses OzAnalytics for first-party anonymous traffic analytics, error reports, and feature requests. Your traffic setting is saved in your browser using localStorage so the same preference applies as you move between pages on Ricky Browne. You can change this choice later using the shield button shown on the site.
Analytics is used to understand which pages, tools, posts, and apps are useful, and to improve site performance and user experience. OzAnalytics does not use ad tracking.
Email Subscribers
Ricky Browne collects names & emails for distribution purposes. These details will not be sold on at any stage, or shared publicly.
Your Rights
You can request access, correction, or deletion of your personal information by contacting us.
Contact
support@rickybrowne.com
5. CloudSync & Data Backup Policy
CloudSync is Ricky Browne branded cloud backup and sync functionality used in some apps and tools. CloudSync may store or sync app data using third-party cloud infrastructure, including Firebase and related storage or database services.
CloudSync Is a Convenience, Not a Guarantee
CloudSync is provided to help users back up or sync data, but no cloud system can guarantee perfect availability, recovery, or protection against every kind of data loss. Sync and backup features can fail because of user action, device issues, network problems, third-party outages, software bugs, account problems, storage limits, or accidental deletion.
User Backup Responsibility
You are responsible for making and keeping your own manual backups of important data. Do not rely on CloudSync, Firebase, your device, browser storage, or any single backup method as your only copy. You should use every practical backup method available to you, including manual exports, screenshots or copies of critical information, device backups, external storage, and any cloud backups provided by your operating system or other trusted services.
Data Loss
To the maximum extent permitted by law, Ricky Browne is not liable for lost, deleted, overwritten, corrupted, inaccessible, or unrecoverable data, including data stored locally, synced through CloudSync, or stored through third-party services such as Firebase. If data is important, it is your responsibility to keep independent backups outside the app.
Third-Party Storage
CloudSync may depend on third-party providers, including Firebase, for authentication, database, hosting, sync, or storage functionality. Use of cloud-enabled features may be affected by those providers' availability, terms, limits, and security practices.
6. Apps Privacy Policy
This section applies to Ricky Browne apps and tools, including Level Up Meditator, Level Up Guide, Gym Bud, and other web, desktop, or mobile apps released under Ricky Browne, 7B.AU, or related brands.
Information Collected
Some apps do not require accounts. Other apps or premium features may use accounts, subscription access, CloudSync, or third-party services such as Firebase. Anonymous first-party analytics may be collected to improve performance and usability.
Local Storage
App settings and data may be stored locally on your device. If you enable cloud, sync, backup, account, or subscription features, some app data or metadata may be sent to external services needed to provide those features.
CloudSync
CloudSync may store, sync, or back up app data through Ricky Browne branded services and third-party infrastructure including Firebase. CloudSync is intended as an additional convenience only. You remain responsible for manual backups and independent copies of important data.
First-Party In-House Analytics
Ricky Browne uses OzAnalytics, an in-house first-party analytics tool, to collect anonymous device and usage patterns so app performance and usability can be improved. OzAnalytics does not use ad tracking.
Your Control
You can clear local storage or remove the app to delete local app data. Analytics controls may also be managed through device/browser privacy settings.
Policy Changes
This policy may be updated over time. Continued use after updates means you accept the revised policy.
Contact
support@rickybrowne.com